RAL e RLL
RAL
In case of a dispute, the consumer can resort to an Alternative Dispute Resolution (ADR) entity. The ADR entities are authorized to carry out mediation, conciliation, and arbitration for consumer disputes in Portugal and must be listed in the ADR entities' list as provided by Law No. 144/2015.
Click on ipai.pt .
RLL
The consumer can use the European platform for online dispute resolution available at ec.europa.eu.
In case of a dispute, the consumer can resort to an Alternative Dispute Resolution (ADR) entity. The ADR entities are authorized to carry out mediation, conciliation, and arbitration for consumer disputes in Portugal and must be listed in the ADR entities' list as provided by Law No. 144/2015.
Click on ipai.pt .
RLL
The consumer can use the European platform for online dispute resolution available at ec.europa.eu.
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